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  • When will my order be processed?
    We process orders between Monday and Friday. Orders will be processed within 24-48 hours from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
  • How do I know when my order will arrive?
    Standard Shipping and Processing (0-14 Business days and up to 21 Business days around holiday season) Express Shipping and Processing (0-7 Business days U.S Only)
  • Will shipping be covered for my returns?
    All return shipping fees and other miscellaneous fees are the responsibility of the customer.
  • How do I know if my order has been placed successfully?
    You will receive an email stating your order has been ‘processed’, once the order has been shipped you will receive an email which will include a tracking number.
  • What happens if my item is shipped to the wrong address?
    If the order is shipped to the incorrect address due to customer error. Customer is responsible for any additional fees that my occur to re-ship order. If error is on our end we will gladly replace items.
  • When will I receive my refund?
    All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.


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